Source: NDST – http://www.diabetes.nhs.uk
Link here to view selected item: http://www.diabetes.nhs.uk/news-folder/reading-room/ndst-publications/infopoints/standard-3/birmingham-ownhealth
Year of publication: 2008
Publication type: Case study
In a nutshell: People living with diabetes in Birmingham are benefiting from a telephone-based care management programme. The scheme is the first large scale telephone-based care management service designed for people with long term conditions and resulted in a 48% reduction in hospital admissions in its first year.
Length of Publication: Online summary
Some important notes:
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Acknowledgements: NDST
